FREQUENTLY ASKED QUESTIONS
HOW TO PLACE IN A ORDER?
Simply fill out the customer order form.
WHAT TYPES OF PAYMENT ARE ACCEPETED?
Venmo or Zelle payments are preferred, in an effort to keep costs down. All major credit cards are accepted through HoneyBook, with an added 3% processing fee and 8.25 % sales tax. FULL PAYMENT IS DUE UPON ORDER PLACEMENT TO SECURE YOUR ORDER AND THE DATE.
DO YOU OFFER DELIVERY?
Local pick up in 78230 area is preferred. Complimentary delivery within 10 miles from 78230. $5 fee within 15 miles $10 fee within 20-25 miles
WHAT IS YOUR CANCELLATION POLICY?
We are happy to accommodate a full refund if you cancel your board 7 days or more in advance of the delivery date. In the case of cancellation notified seven (7) business days or less notice, Cheese Please will retain the full amount paid.
DO YOU ACCOMODATE FOR FOOD ALLERGENS?
Our gourmet grazing boards are a mix of artisan ingredients; cheese, nuts, fruit, cured meats, olives, etc. Anyone with a food allergy should refrain from consuming our product. We are able to accommodate on some dietary restrictions and allergies, if communicated prior to your board being prepared. Please note, there is a risk of cross contamination so SEVERE ALLERGIES DO NOT CONSUME OUR PRODUCT. Thank you
WHAT COMES WITH EACH BOARD?
All boards are packaged like a gift and come with wooden serving utensils such as wood knives, honey dipper, ready to enjoy. We do not provide plates, napkins, or cutlery.
HOW LONG DOES THE BOARD STAY FRESH?
We recommend consuming your board the same day for ultimate freshness and flavor. Quality and fresh product is important. They do hold up well the following day, your crackers may need to be refreshed. We do not recommend to consume after that.